General Support Email
For account questions, password resets, billing, profile verification, and feature requests, email [email protected]. We reply to every message - usually inside one business day.
Talk to a Real Human
Contact NextStop Love: We're Here to Help
reach out, driver
Got a question about your profile, a verification check, or a refund? Want to flag a suspicious account or share a success story from the road? You're in the right place. No bot queues, no endless menus - just straight answers from people who built this trucker dating site.
Direct Contact
How to Reach Our Support Team
NextStop Love runs without a contact form on purpose - drivers asked for direct email and a real mailing address instead of a chatbot. Pick the channel that fits your situation.
Trust & Safety Reports
Spotted a suspicious profile, scam attempt, or someone violating our community rules? Email [email protected]. Reports are reviewed by a human moderator the same business day.
Mailing Address
NextStop Love Support · PO Box 4218 · Nashville, TN 37204 · United States. Use this for legal notices, press inquiries, or sending us your engagement photo (we love those).
Press & Partnerships
Trucking publications, CDL training schools, and faith-based community organizations: reach out to [email protected] with your pitch and a one-line description of your audience.
Privacy & Data Requests
To request a copy of your data, delete your account permanently, or ask a GDPR/CCPA question, email [email protected]. See our Privacy Policy for full details on rights and timelines.
Success Stories
Did you meet your wife, fiancée, or co-pilot on NextStop Love? We would love to share your story. Send a short note and a couple of photos to [email protected]. With your permission, we may feature you.
Note: We never ask for your password or credit card details over email. If a message claiming to be from NextStop Love asks for either, forward it to [email protected] and delete it.
When We're Online
Support Hours & Response Times
Our human team works Central Time hours, but we know drivers run on every clock. Email any hour - we sort the queue by urgency, not by when it landed.
| Channel | Hours (Central Time) | Typical Response |
|---|---|---|
| General Support (Mon-Fri) | 7:00 AM - 9:00 PM CT | Within 4 business hours |
| General Support (Sat-Sun) | 9:00 AM - 6:00 PM CT | Within 1 business day |
| Trust & Safety Reports | Monitored 24/7 | Within 6 hours |
| Privacy & Data Requests | Mon-Fri only | Within 30 days (legal max) |
| Press & Partnerships | Mon-Fri, 9 AM - 5 PM CT | Within 3 business days |
Bottom line for OTR drivers
If you email us from a rest area at 2 AM, we'll have an answer waiting by the time you finish your next leg. Safety-related issues jump the queue and get a same-day reply, no matter when they land.
Self-Serve Resources
Before You Email: Quick Answers
Most questions we get already have written answers somewhere on the site. Save yourself a layover - check these first.
Homepage FAQ
8 most-asked trucker dating questions
Online Dating Safety Tips
Spot scams, protect your privacy on the road
Privacy Policy
Data, cookies, your rights as a member
About NextStop Love
Who we are, why we built this site
Best Dating Apps for CDL
How NextStop Love compares to generic apps
Guide for Women
How women can safely connect with truckers
Promise From Our Team
Real People, Not a Bot Queue
Here's the thing: NextStop Love was started by two former OTR drivers and a customer support lead who spent a decade at trucking logistics companies. When you email us, the person who reads your message has either driven coast-to-coast or sat next to someone who has. We're not running a ticket factory in another time zone.
That means a few things. If you describe a problem at 6 AM from a Pilot in Amarillo, we get the context without you having to explain what a layover is. If you flag a profile that asked you to wire money to a sick aunt, we know the scam pattern and act fast. And if you write to tell us you proposed at a turnpike rest area because that's where you first met - we'll write back as humans, not as a template.
We built NextStop Love because the people we love drive trucks for a living. Every email we read, we read like it came from family. That's the bar, every shift. - The NextStop Love support team
One more thing: we don't sell your email, we don't share your profile with third-party ad networks, and we don't outsource moderation. If something on the site feels off, tell us. We read everything.